Privacy Policy
# Privacy Policy – TNS Hosting Services
**Last Updated: 28 October 2026**
TNS Hosting Services, operated by TNS Technova Pvt. Ltd. (“Company”, “we”, “our”, or “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website or use our hosting and related services.
## 1. Information We Collect
We may collect the following information:
- Personal details, including your name, email address, and mobile number.
- Account registration and login information.
- Billing details and payment transaction references.
- Domain, website, and hosting configuration information required to provide our services.
- Technical information, including IP address, browser type, device information, and server logs.
- Information you provide when contacting customer support.
## 2. How We Use Your Information
We use collected information to:
- Create and manage customer accounts.
- Provide web hosting and related services.
- Process payments, invoices, and renewals.
- Respond to customer queries and technical support requests.
- Send important account, billing, security, and service notifications.
- Detect fraud, prevent misuse, and maintain system security.
- Improve our website, services, and customer experience.
- Comply with applicable legal and regulatory obligations.
## 3. Payment Information
Payments may be processed through third-party payment gateways or financial service providers. Payment processing is subject to their respective privacy policies and terms.
We do not intentionally store complete payment card details on our servers unless expressly disclosed and handled in accordance with applicable security requirements.
## 4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to maintain login sessions, remember preferences, improve functionality, and understand website traffic.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
## 5. Sharing of Information
We do not sell your personal information to third parties.
We may share necessary information with:
- Hosting providers and server infrastructure partners.
- Payment gateways and billing service providers.
- Technical support and security service providers.
- Government authorities, regulators, or law enforcement agencies where legally required.
- Professional advisers when necessary for legitimate business or legal purposes.
Such sharing will be limited to what is reasonably necessary for the relevant purpose, subject to applicable law.
## 6. Data Storage and Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Customers are responsible for maintaining the confidentiality of their passwords and account credentials.
## 7. Data Retention
We retain personal information for as long as necessary to provide our services, maintain customer accounts, process payments, resolve disputes, prevent fraud, and meet applicable legal requirements.
When information is no longer required, we will take appropriate steps to delete or anonymize it, subject to legal and operational obligations.
## 8. Customer Websites and Hosted Data
Customers are responsible for ensuring that the content and personal data hosted through their accounts comply with applicable laws.
Access to customer-hosted data will be restricted to authorized purposes, such as service delivery, troubleshooting, security investigations, or legal compliance, subject to applicable law and contractual commitments.
Customers should maintain their own backups of websites, databases, emails, and other important files.
## 9. Third-Party Services and Links
Our services may integrate with or link to third-party websites, domain registrars, payment gateways, or software providers.
We are not responsible for the privacy practices of third parties. Please review their respective privacy policies before using their services.
## 10. Your Privacy Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also raise concerns about how your information is processed or withdraw consent where processing is based on consent.
Certain information may need to be retained where required by law or necessary to resolve disputes or enforce contractual obligations.
## 11. Children's Privacy
Our services are not specifically directed at children. We do not knowingly collect children's personal information in violation of applicable law. If you believe such information has been collected improperly, please contact us.
## 12. Data Breaches and Legal Compliance
Where required by applicable law, we will take appropriate steps to address personal data breaches and provide notifications to affected individuals or relevant authorities.
We process personal information in accordance with applicable Indian data protection and other relevant laws.
## 13. Changes to This Privacy Policy
We may update this Privacy Policy when our services, business practices, or legal requirements change. The updated version will be published on our website with a revised date where appropriate.
## 14. Contact Us
For privacy-related questions, requests, or complaints, please contact:
**Company:** TNS Technova Pvt. Ltd.
**Service Brand:** TNS Hosting Services
**Website:** https://hosting.tnstechnova.com
**Email:** Use your official company support email address.
**Address:** Use your registered office address.
By using our website or services, you acknowledge that you have read this Privacy Policy.
**Last Updated: 28 October 2026**
TNS Hosting Services, operated by TNS Technova Pvt. Ltd. (“Company”, “we”, “our”, or “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website or use our hosting and related services.
## 1. Information We Collect
We may collect the following information:
- Personal details, including your name, email address, and mobile number.
- Account registration and login information.
- Billing details and payment transaction references.
- Domain, website, and hosting configuration information required to provide our services.
- Technical information, including IP address, browser type, device information, and server logs.
- Information you provide when contacting customer support.
## 2. How We Use Your Information
We use collected information to:
- Create and manage customer accounts.
- Provide web hosting and related services.
- Process payments, invoices, and renewals.
- Respond to customer queries and technical support requests.
- Send important account, billing, security, and service notifications.
- Detect fraud, prevent misuse, and maintain system security.
- Improve our website, services, and customer experience.
- Comply with applicable legal and regulatory obligations.
## 3. Payment Information
Payments may be processed through third-party payment gateways or financial service providers. Payment processing is subject to their respective privacy policies and terms.
We do not intentionally store complete payment card details on our servers unless expressly disclosed and handled in accordance with applicable security requirements.
## 4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to maintain login sessions, remember preferences, improve functionality, and understand website traffic.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
## 5. Sharing of Information
We do not sell your personal information to third parties.
We may share necessary information with:
- Hosting providers and server infrastructure partners.
- Payment gateways and billing service providers.
- Technical support and security service providers.
- Government authorities, regulators, or law enforcement agencies where legally required.
- Professional advisers when necessary for legitimate business or legal purposes.
Such sharing will be limited to what is reasonably necessary for the relevant purpose, subject to applicable law.
## 6. Data Storage and Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Customers are responsible for maintaining the confidentiality of their passwords and account credentials.
## 7. Data Retention
We retain personal information for as long as necessary to provide our services, maintain customer accounts, process payments, resolve disputes, prevent fraud, and meet applicable legal requirements.
When information is no longer required, we will take appropriate steps to delete or anonymize it, subject to legal and operational obligations.
## 8. Customer Websites and Hosted Data
Customers are responsible for ensuring that the content and personal data hosted through their accounts comply with applicable laws.
Access to customer-hosted data will be restricted to authorized purposes, such as service delivery, troubleshooting, security investigations, or legal compliance, subject to applicable law and contractual commitments.
Customers should maintain their own backups of websites, databases, emails, and other important files.
## 9. Third-Party Services and Links
Our services may integrate with or link to third-party websites, domain registrars, payment gateways, or software providers.
We are not responsible for the privacy practices of third parties. Please review their respective privacy policies before using their services.
## 10. Your Privacy Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also raise concerns about how your information is processed or withdraw consent where processing is based on consent.
Certain information may need to be retained where required by law or necessary to resolve disputes or enforce contractual obligations.
## 11. Children's Privacy
Our services are not specifically directed at children. We do not knowingly collect children's personal information in violation of applicable law. If you believe such information has been collected improperly, please contact us.
## 12. Data Breaches and Legal Compliance
Where required by applicable law, we will take appropriate steps to address personal data breaches and provide notifications to affected individuals or relevant authorities.
We process personal information in accordance with applicable Indian data protection and other relevant laws.
## 13. Changes to This Privacy Policy
We may update this Privacy Policy when our services, business practices, or legal requirements change. The updated version will be published on our website with a revised date where appropriate.
## 14. Contact Us
For privacy-related questions, requests, or complaints, please contact:
**Company:** TNS Technova Pvt. Ltd.
**Service Brand:** TNS Hosting Services
**Website:** https://hosting.tnstechnova.com
**Email:** Use your official company support email address.
**Address:** Use your registered office address.
By using our website or services, you acknowledge that you have read this Privacy Policy.